Corporate Social Responsibility

We want Avon to be a positive force for good. We recognise the benefits that come with delivering a comprehensive corporate social responsibility (CSR) strategy to our employees, customers and communities in which we operate. CSR can generate value for all our stakeholders – if we do it with purpose.

To inspire small actions which, together, make a meaningful difference

Our mission is to encourage those small positive actions which lead to habit. Our CSR strategy can generate lasting impact if we embed it into the way we do things. Embedding a culture of Continuous Improvement will be a key lever to engaging employees in CSR over the coming years as it empowers employees to make improvements to their everyday.

Our Pillars

Within each pillar we have established focus areas and medium-term targets. Our pillars are underpinned by governance, which ensures we do business responsibly and ethically.

People

Our people pillar is about ensuring we attract and retain the very best employees. We have established three focus areas to work on which we have identified as important in the motivation and engagement of our employees.

Process

Efficient businesses can reduce costs, improve profitability, and generate lasting sustainable processes. A key focus of this pillar will be continuing to embed the continuous improvement mindset across the business to deliver these incremental improvements which together make us more efficient.

Product

Innovation is key to our success. We are focused on developing products that achieve excellence in customer satisfaction, meet environmental and social responsibilities and improve manufacturing efficiency.

Governance

How we do business at Avon is underpinned by our policies and statements.

Our approach

During FY22 we launched our first CSR strategy. This was developed with the input from a materiality assessment which sought input from our stakeholders. Since then, we have continued to develop our approach and in FY24 we reframed our strategy, to be more engaging for our employees, recognising the important part they play in the success of our CSR strategy. We regularly review our strategy and its relevance to ensure it delivers value for each of our stakeholders: employees, customers, suppliers, communities, and investors.

More information on our materiality assessment can be found here.